In order to have consistency in our service, we have developed training and development protocols that result in our crews completing the same level of clean each and every service for each and every system.
To build this training process took years of refinement.
To ensure that our services always met our standards, we invested greatly into this training, employee development, and certification program.
Our I-3 Training Program is what we call our training development. It is a series of technician trainings associated with instructor development that allow any employee to continue to learn, grow, and move up inside of Bare Metal Standard.
Our I-3 Training program is able to take any technical applicant and train them up to complete our service work in 1 weeks’ time.
When an applicant is hired by Bare Metal Standard they will go a series of training sessions all with a designated, certified Instructor guiding them through the process:
Their training is then standardized with two testing methods:
These two assessments are to be completed with an instructor to ensure that the technician knows the codes regulating our services, and why this service work is necessary, and how to specifically complete our service process. The instructor will complete Remediation on the service process when necessary.
This Remediation is not perceived as a negative, rather the we are always learning and refining our skills.
This is where our Tech Levels come into play.
Each Technician has a certification level based upon their competency in our service process.
NOTE – see why we at Bare Metal Standard required our own training program!! We take this very seriously.
As a technician learns through reality based training (repetition in the field) they are able to test and become certified for more advanced Tech Levels.
There are four technician levels in the Bare Metal Standard I-3 Program:
As a technician continues to advance, they themselves are able to become certified Instructors.
There are four instructor Levels.
Our certification process of Technicians and Instructors allows Bare Metal Standard to continually build our staff and develop them by giving them opportunity.
Development and opportunity is represented with the fact that we have 5 upper management positions being held by technicians that worked their way up through the certification process!
